01
Orders
How do I place an order?
By phone, by email or through the form on the contact page. No account and no platform needed. We reply with a quote and, if you agree, we set the delivery.
Do you sell retail as well?
Yes. We serve businesses wholesale, but you can also buy individual products from our premises in Porto Rafti.
Is there a minimum order for delivery?
For delivery to your space we usually agree a minimum quantity, depending on the area. Tell us what you need and we will tell you what applies.
Can I set up a standing, repeat order?
Yes, and we recommend it. We agree the products, quantities and frequency, and deliver without you having to remember anything.
02
Delivery
Where do you deliver?
Across Attica. For other areas we work with carriers, ask us.
How fast do you deliver?
For products in stock, within a few working days. For regular customers we agree a fixed delivery day.
Do you deliver inside the premises or to the door?
Wherever suits you, to the storeroom or the space you tell us, as long as there is access.
03
Payments and paperwork
Do you issue invoices?
Yes. Invoices for businesses and receipts for individuals, with every delivery.
How do I pay?
By bank transfer, by card or in cash at the store. For regular customers we agree the method and timing.
Are prices fixed?
For regular customers we agree a price list for a set period. If something changes, you hear about it before the next order, not after.
04
Products
What happens if a product arrives damaged?
We replace it. Tell us about the problem at delivery or in the following days and we sort it out.
Can you suggest what I need?
Yes. Tell us what kind of space you clean and how many people use it. We will suggest products and quantities, without loading you with extras.
Do you have a PDF catalogue?
We are preparing the full catalogue. Until then, send us the categories you are interested in and we will reply with prices.
Did not find what you were looking for?
Call us during working hours or write to us. We answer people, not tickets.
